Subscriptions
Subscriptions - Cancel
Cancela a assinatura conforme a política configurada (encerramento imediato ou ao fim do ciclo, conforme regras da conta).
Cancela a assinatura conforme a política configurada (encerramento imediato ou ao fim do ciclo, conforme regras da conta).
Authorization
SelectKeyAuth selectkey<token>
API key for all authenticated requests. Send your key in the selectkey header (e.g. sandbox sl_test_…, production sl_live_…).
In: header
Path Parameters
subscriptionId*string
Query Parameters
cancelReason?string
Free-text cancellation reason (analytics: causa de cancelamento).
cancelReasonCategory?string
Normalized cancellation-reason bucket for the churn dashboard.
Response Body
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
curl -X DELETE "https://example.com/v1/subscriptions/subs_01hqzvabc?cancelReason=Achei+caro&cancelReasonCategory=tooExpensive"{
"id": "subs_01hqzvabc",
"status": "canceled",
"currency": "BRL",
"method": "credit",
"type": "prepaid",
"currentCycle": {
"id": "cyc_01hqzvabc",
"cycle": 3,
"status": "canceled",
"startDate": "2026-04-01T00:00:00.000Z",
"endDate": "2026-04-30T23:59:59.000Z",
"dueDate": "2026-04-01T00:00:00.000Z",
"billedAt": null,
"updatedAt": "2026-04-12T17:56:33.000Z",
"createdAt": "2026-04-01T00:00:00.000Z"
},
"customer": {
"id": "cus_01hqzvabc",
"firstName": "João",
"lastName": "Silva",
"email": "[email protected]",
"birthdate": "1990-01-15",
"gender": "male",
"document": {
"type": "cpf",
"number": "12345678901"
},
"telephone": {
"countryCode": "55",
"areaCode": "11",
"number": "999999999",
"line": "5511999999999"
},
"available": true,
"delinquent": false,
"externalReference": "CRM-USER-001",
"additionalEmails": [
"[email protected]"
],
"metadata": {
"crmId": "lead-42"
},
"updatedAt": "2026-04-12T17:56:33.000Z",
"createdAt": "2026-04-10T09:15:25.000Z"
},
"billing": {
"frequency": "monthly",
"frequencyCount": 1,
"endDate": null,
"exactDay": null,
"freeTrialDays": 0,
"address": {
"street": "Av. Paulista",
"number": "1000",
"complement": "Apt 42",
"district": "Bela Vista",
"city": "São Paulo",
"state": "SP",
"country": "BR",
"postcode": "01310-100",
"line": "Av. Paulista, 1000",
"fingerprint": null,
"line1": "Av. Paulista",
"line2": "1000",
"line3": "Apt 42"
}
},
"discount": {
"value": 500,
"type": "flat",
"percentageOfAmount": null
},
"shippable": false,
"shipping": null,
"spplited": true,
"splits": [
{
"id": "split_01hqzvabc",
"recipient": "bus_9876543210",
"type": "percentage",
"value": 10,
"chargeProcessingFee": false,
"liable": true,
"updatedAt": "2026-04-12T17:56:33.000Z",
"createdAt": "2026-04-12T17:56:33.000Z"
}
],
"items": [
{
"id": "item_01hqzvabc",
"quantity": 1,
"unitPrice": 9900,
"pricingSchema": "unit",
"name": "Premium Plan",
"description": "Plano Premium mensal",
"enabled": true,
"currency": "BRL",
"metadata": null,
"images": [
"https://cdn.example.com/product.png"
],
"externalReference": null,
"updatedAt": "2026-04-12T17:56:33.000Z",
"createdAt": "2026-04-12T17:56:33.000Z"
}
],
"callback": {
"webhookUrl": "https://example.com/webhook",
"active": true
},
"externalReference": "SUB-1001",
"metadata": {
"campaign": "launch"
},
"updatedAt": "2026-04-12T17:56:33.000Z",
"createdAt": "2026-04-12T17:56:33.000Z",
"merchant": {
"name": "Seller Name",
"merchantId": "bus_1234567890",
"isSubAccount": false
},
"_links": {
"self": {
"href": "https://api.selectwin.io/v1/subscriptions/subs_01hqzvabc",
"method": "DELETE",
"description": "Cancel the subscription."
},
"create": {
"href": "https://api.selectwin.io/v1/subscriptions",
"method": "POST",
"description": "Create a new subscription."
},
"cancel": {
"href": "https://api.selectwin.io/v1/subscriptions/subs_01hqzvabc",
"method": "DELETE",
"description": "Refund the subscription."
},
"list": {
"href": "https://api.selectwin.io/v1/subscriptions",
"method": "GET",
"description": "List all subscriptions."
}
}
}Empty
{
"error": {
"status": "Bad Request",
"statusCode": 400,
"category": "validation",
"message": "Validation errors occurred",
"details": "One or more parameters are invalid or out of range. Please check the parameters and try again.",
"params": [
{
"payment[currency]": "currency must be one of [BRL]"
},
{
"amount": "amount is required"
}
],
"code": "invalidParameters",
"resource": "client"
}
}{
"error": {
"status": "Unauthorized",
"statusCode": 401,
"category": "authentication",
"message": "Unauthorized",
"details": "Authentication failed. The provided API key is invalid or does not have permission to operate.",
"code": "unauthorized"
}
}{
"error": {
"status": "Request Failed",
"statusCode": 402,
"category": "payment",
"code": "insufficientFundsError",
"type": "cardError",
"message": "The request was valid, but the payment process failed.",
"details": "Please verify your payment information and try again.",
"params": [
{
"payment": "Saldo insuficiente para realizar esta compra. Verifique seu limite disponível."
}
],
"displayMessage": "Saldo insuficiente para realizar esta compra. Verifique seu limite disponível.",
"reversible": false
}
}{
"error": {
"status": "Forbidden",
"statusCode": 403,
"category": "authorization",
"message": "Forbidden",
"details": "Access denied. This may be due to IP blocks, domain restrictions, or insufficient permissions.",
"code": "forbidden"
}
}{
"error": {
"status": "Not Found",
"statusCode": 404,
"category": "client",
"message": "Not Found",
"details": "The requested resource was not found on the server.",
"code": "notFound"
}
}{
"error": {
"status": "Unprocessable Entity",
"statusCode": 422,
"category": "validation",
"message": "Unprocessable Entity",
"details": "The request was understood, but contains invalid data that could not be processed.",
"code": "unprocessableEntity"
}
}{
"error": {
"status": "Too Many Requests",
"statusCode": 429,
"category": "rate_limit",
"message": "Too Many Requests",
"details": "The number of requests exceeded the limit allowed for the IP or user.",
"retryAfterMinutes": 60,
"code": "tooManyRequests"
}
}{
"error": {
"status": "Internal Server Error",
"statusCode": 500,
"category": "server",
"message": "Server error.",
"details": "An internal server error occurred. Please try again later.",
"code": "serverError",
"resource": "server"
}
}